About us

Terms, Conditions and Shipping

Shipping costs worldwide are included in the listed prices, at roughly 1 for a medium sized building.

This is an attempt to achieve as fair a cost as possible for the shipping, as shipping fare is based on the weight of the miniatures rather than the value of the miniature. This means that we can avoid unfair costs for pre-painted houses. Bigger items have a larger cost included, while smaller items are cheaper to send.

However, in the case of large orders worldwide or within Sweden I might be able to get cheaper shipping, so don't be afraid to ask through an e-mail to muraminiatures@gmail.com

Normally orders will ship out within one week. Please keep in mind that this is a one man operation and I'm unable to maintain stock, so casts are done and painted when orders are received. This means that large orders or many orders received simultaneously can lead to postponed orders. If your order risks being postponed, you will receive an e-mail with the new expected shipping timeline.

Payment

Mura miniatures accept payment through Paypal.

Paypal is free, safe, and you can use a variety of credit cards with it - openyour free account today at www.paypal.com. Paypal allows you to use your Paypal account to pay by:
- All major credit cards
- Debit from your bank account

Invoicing

By using PayPal you will be immediately billed upon finishing your shopping.

Privacy Protection

Safe and secure Internet shopping relies on the protection of private information. Mura Miniatures never sells customer information to other companies or individuals: in fact, that would be a crime under the Swedish laws on Internet privacy. All personal information including addresses, email addresses, phone numbers remains confidential and is used only for internal purposes.

Terms & Conditions

Because tax laws are different in different countries, we cannot be responsible for any taxes or fees levied by local customs officials. We recommend that you check with your local customs office if any such charges apply to purchases you make outside of your country before ordering.

Cancellations prior to dispatch will be accepted. Cancellations will not be accepted once goods have been dispatched.

If you for any reason feel unsatisfied with your order once you receive it, please send an e-mail to muraminiatures@gmail.com


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